Job Description

AV AND UNIFIED COMMUNICATIONS ENGINEER

VisionPoint is a leading provider of design, engineering, and integration solutions specializing in Unified Communications with Audio Visual (AV) technologies. We deliver exceptional value to our clients through innovative AV solutions, managed services, and comprehensive support systems. Our Design/Engineering and Integration Division works with diverse organizations to create tailored technology solutions that drive business success.

JOB DESCRIPTION

We are seeking an AV and Unified Communications Engineer to join our engineering team. This role is responsible for designing, programming, and commissioning audiovisual and unified communications systems including Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex for commercial, government, and educational clients. You will work closely with Sales, Project Management, and Installation teams to deliver complete technology solutions from concept through final acceptance. The ideal candidate combines technical expertise with problem?solving skills to create systems that meet client requirements and AVIXA industry standards.

System Design

• Develop AV system designs including signal flow diagrams, equipment layouts, and rack elevations
• Create detailed engineering documentation including drawings, specifications, and bills of materials
• Design unified communications solutions integrating Microsoft Teams, Zoom, and Cisco Webex platforms
• Conduct site surveys and needs assessments to inform system designs
• Ensure designs comply with AVIXA standards and client specifications

Configuration

• Implement and troubleshoot program control systems including Crestron, Extron, and Q?SYS platforms
• Configure DSP systems for audio processing, mixing, and distribution
• Deploy and configure Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex Room devices
• Develop user interfaces and touch panel layouts for intuitive system operation
• Configure network settings, VLANs, and AV?over?IP systems

Commissioning and Support

• Commission installed systems and verify performance against design specifications
• Conduct system testing, troubleshooting, and optimization
• Provide technical support to Installation team during integration
• Deliver end?user training and create operational documentation
• Support Service team with escalated technical issues

Pre?Sales Support

• Assist Sales team with technical proposals and solution presentations
• Participate in client meetings to gather requirements and recommend solutions
• Develop scope of work documents and equipment specifications
• Stay current with emerging technologies and manufacturer product lines

Requirements

• 3+ years of experience in AV system design, programming, or integration
• Understanding of control system programming (Crestron, Extron, Q?SYS, or similar)
• Experience with DSP configuration and audio system design
• Knowledge of Microsoft Teams, Zoom, and Cisco Webex platforms and certified devices
• Understanding of networking fundamentals including IP addressing, VLANs, and QoS
• Ability to read and create technical drawings using AutoCAD, Visio, or Bluebeam
• Strong troubleshooting and problem?solving skills
• AVIXA CTS, CTS?D, or CTS?I certification preferred
• Manufacturer certifications (Crestron, Extron, Biamp, Shure) preferred
• Bachelor's degree in a technical field preferred but not required with relevant experience

Compensation and Benefits

• Base salary dependent on experience and certifications
• Comprehensive benefits package including medical, dental, vision, disability, supplemental insurance, and retirement plans
• AVIXA certification training and continuing education support
• Manufacturer training opportunities

What You Can Expect

• Opportunity to work with premier Unified Communications and AV technologies
• Professional training and development in emerging technology solutions
• Diverse project portfolio across commercial, government, and educational sectors
• Supportive team environment focused on technical excellence
• Growth opportunities within a dynamic organization

Seniority Level

Mid?Senior Level

Employment Type

Full?time

Job Function

Design, Art/Creative, and Information Technology

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